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Finding the Right CRM for Law Firms

San Francisco, CA (Law Firm Newswire) July 28, 2015 - The latest issue of The Bigger Law Firm magazine provides an in-depth look at Client Relationship Management (CRM) systems for law firms.

BLF helps attorneys and law firm marketers take advantage of the latest strategies and technologies for connecting with clients. In this issue, Ryan Conley gives a broad overview of various types of CRM systems, from simple online tools to full-fledged CRM software suites.

When people think of CRM software, they may think of law firm management software, and that is certainly an important tool in managing client relationships. However, Conley points out that there are some simpler tools that can help with important client communication. He discusses two add-ons for Gmail that can help attorneys communicate with clients and manage their inbox. Boomerang is an add-on that allows users to schedule emails to be sent at a future date, or remind the user to reply to an email or follow up about one that has been sent. Streak is another add-on that has some of the same features as Boomerang, but also turns Gmail into a business productivity tool by moving contacts through “pipelines,” or series of categories, such as prospective clients or closed matter.

In the middle range of CRM products are law practice management solutions such as Actionstep and Rocket Matter, which provide more full-featured management tools but are not comprehensive CRM suites. Many of these products are “software as a service,” or cloud software, meaning that the software does not reside on the firm's own servers but is accessed solely over the internet. Conley addresses the issues that arise with this type of system, and concludes that a firm's data may be safer in the cloud than it is in the office, and its heightened mobility and flexibility mean that cloud computing is here to stay.

Larger firms will need a full-fledged CRM software suite, and Conley discusses the features offered by a few of the most popular solutions available, including InterAction, CRM4Legal and i/o Grow. While all the major CRM suites offer integration with the most popular email, invoicing and word processing programs, firms will need to research which software suite will best meet their needs.

Conley's article is one of many pieces in this issue of BLF that focus on helping law firms use technology to grow their business.

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To learn more about how to build a Bigger Law Firm, visit https://www.biggerlawfirm.com

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BLF Magazine Publishes a Simple Guide to HTML 5 for Attorneys

San Francisco, CA (Law Firm Newswire) July 22, 2015 - The latest issue of Bigger Law Firm magazine offers cutting-edge analysis of technology issues relevant to law firms in the Internet age.

In this issue, Justin Torres examines HTML5, the latest version of the computer language used to create websites. This version was recently finalized and represents the first complete overhaul since HTML4 was finalized in 1997.

Torres starts by pointing out new, simplified “elements,” or discrete bits of code, that not only make the HTML language easier for humans to read, but also easier for search engines to distinguish between content and navigational elements.

New application programming interfaces, or APIs, represent great leaps in simplicity, security, and available features. The new audio and video tags allow site designers to embed media with as little as one line of code, eliminating the need for browser plug-ins such as Flash and all the security vulnerabilities they entail.

Torres touches on a number of other APIs: The canvas element allows the user to manipulate images within a website; Scalable Vector Graphics greatly increase load speed for simple images; web storage allows the browser to store data for offline use; and server side validation eases form submissions by validating data before it is submitted. And Torres wraps up with an explanation of how the latest version of cascading style sheets, CSS3, gives websites visually striking features that perform reliably on displays of all sizes.

Each article in the latest issue of Bigger Law Firm magazine is full of accessible information to help attorneys and law firms understand how the latest technology affects their practice.

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To learn more about how to build a Bigger Law Firm, visit https://www.biggerlawfirm.com

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Litigation Landslide Looms on Horizon for Energy Industry, Local Markets – Oil & Gas Attorney Prepares for Spike in Legal Actions as US Oil Crunch Intensifies Impact on Houston Economy

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Houston, TX (Law Firm Newswire) May 19, 2015 - First-quarter reports for 2015, released by US oil producers in mid-April, showed record losses across the energy sector – as industry insiders and analysts had been predicting since January. Meanwhile, falling profits hit close to home, spurring large-scale employee layoffs and priming the local legal arena for an influx of market-driven litigation.

Civil litigator Pete T. Patterson, who represents both businesses and individuals within the oil and gas industry, has followed the turbulent market closely over the past ten months in anticipation of broad-scope legal backlash.

Oil prices reached multi-year lows early in the quarter – with WTI crude down almost 60 percent per barrel – but were then steadily climbing as March came to a close, giving some stabilization to a market that has been in freefall since last summer.

The world’s first and second largest oil services providers – Schlumberger Ltd.and Halliburton Co. – survived the brutal first quarter relatively well, according to individual press reports released on April 20 and 16 respectively. Both of the Houston-headquartered firms implemented cost-cutting initiatives – including drastic reductions in drilling activity – early on, effectively mitigating the effects of plunging prices per barrel.

Patterson commented on those kind of preemptive efforts in a mid-March interview. He called resultant employment layoffs and contract terminations a “trickle-down effect” of the technology-driven domestic drilling boom as it began hitting companies at the production and manufacturing levels.

“The big guys can weather the storm,” he said. “But that doesn’t mean that a flooded market won’t have overflow – which will then create significant effects on industry employment, across the board.”

In a quarterly reporting call on April 20, Halliburton announced that major operational scale-backs over the past six months had forced the firm to cut 9,000 jobs – more than 10 percent of its total workforce. Schlumberger took even more drastic action, announcing on April 16 a plan to cut 11,000 jobs. That move will bring the top producer’s year-to-date layoffs to more than 20,000 – including at least 9,000 preemptive cuts implemented over the past three months.

Patterson said he expected those mounting consequences on the City’s heavily energy-dependent workforce to inevitably affect other sectors, producing a “ripple effect within the Houston economy.” With oil-crunch after effects creating discernible uncertainty in multiple local markets, his firm is preparing for an inevitable litigation spike involving broken contracts, corporate mergers, O&G lease disputes, severed employment relationships and other industry-related conflicts.

Patterson recently represented Houston-based exploration company Cathlind Energy Ltd. in one such dispute over a hotly contested O&G lease with Midland-based Great Western Drilling Ltd. Patterson P.C. partnered with the Kim Law Firm in that case [Great Western Drilling Ltd. v. Pathfinder Oil and Gas Inc., No. 2005-45031] – ultimately winning a trial verdict for their client worth more than $20 million in past and future profits from the disputed lease.

About Pete T. Patterson

Pete T. Patterson is an experienced, Houston-based attorney whose practice areas include civil, commercial and business litigation as well as employment law. Over the course of his career, he has secured substantial trial verdicts, judgments and recoveries for clients in cities throughout Texas and across the U.S.

A State Bar of Texas member for 25 years, Patterson is among only 5 percent of practicing attorneys with Board Certification in PI Trial Law and an AV Preeminent Rating from Martindale-Hubbell. He holds professional memberships with the American Board of Trial Advocates, the Texas Trial Lawyers Association and the National Trial Lawyers of America as well as the Million Dollar Advocates Forum. Patterson has been featured as a Texas Super Lawyer in Texas Monthly Magazine for multiple years running and was honored as Entrepreneur of the Year by the Entrepreneur’s Organization (EO) in 2001. He remains an active member of EO today.

Pete T. Patterson provides confidential, no-cost case evaluations from his Neartown-area law office, located at 309 Yoakum Blvd.

New Courses in Law Firm Financial Management and Legal Business Trends: Offered Live or On-Demand, For Leaders in Business Of Law

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Chicago, IL (Law Firm Newswire) April 22, 2015 - The Association of Legal Administrators (ALA) has opened enrollment for two new eLearning courses focusing on the Financial Management and Legal Industry Business Management. The newly developed curricula offer fresh ideas and solutions for legal management professionals to gain expertise in law firm financial and legal industry trends. Those working toward the Certified Legal Manager (CLM) designation may earn educational credits through these innovative online sessions.

The business of law is changing every day, and ALA’s eLearning system is designed to meet the needs of industry leaders in a flexible format to fit busy schedules. Online courses can be completed either live – with peer collaboration and networking opportunities – or on-demand, at the learner’s convenience.

Course descriptions are as follows:

FM1: Law Firm Accounting (July 6 – August 16)

Expand your knowledge of federal payroll and employee benefit procedures, tax and reporting requirements, and general accounting procedures, laws and regulations. Instructor Lisa Waligorski, CLM and Firm Administrator at Carmody MacDonald P.C. in St. Louis, MO, will cover the following:

• General accounting
• Banking and investment
• Trust accounting
• Payroll, taxes and reporting
• Legal organization structures
• Special accounting issues

*Note: This course may be purchased as part of an FM package at a discounted rate. FM2: Financial Information & Analysis, also included in the package, takes place September 7 through October 18.

LI: Business Trends for the Legal Industry (July 6 – August 16)

Get up to speed on professional liability issues, disaster planning, and changes in confidentiality, along with other hot topics. Instructor Tracey Gallegos, CLM and Legal Department Operations Manager for Argonne National Laboratory, will cover the following:

• Business development and client service strategies
• Planning techniques
• Procurement and outsourcing
• Law firm ethics and legal trends
• Records management
• Mergers, acquisitions, and dissolution

For more information and to register, visit http://www.alanet.org/eLearning.

About the Association of Legal Administrators (ALA)
ALA is focused on the delivery of cutting-edge management and leadership products and services to the global legal community. It identifies and provides solutions to the most critical strategic and operational challenges its members and customers face today, and prepares them for the opportunities and challenges of tomorrow. For more information on ALA, visit http://www.alanet.org.

Free Lawyer Marketing Series Kicks Off Nationwide Tour in Tampa

Space is very limited. Join the CLM Conversation in Tampa, FL on May 13, 2015

REGISTER NOW

Jason Bland will host the first CLM Conversation at The Tampa Club May 13, 2015.

Jason Bland will host the first CLM Conversation at The Tampa Club

Tampa, FL (Law Firm Newswire) April 21, 2015 - Custom Legal Marketing is launching a new nationwide series called CLM Conversations. The event promises to be everything attorneys can't get from a crowded convention, offering attorneys a chance to have a real conversation about their online marketing with a CLM expert, entirely free and without the pressure to sign a contract on the spot.

To start the nationwide tour, Custom Legal Marketing is heading back to its hometown: Tampa, Florida. The first of 10 Conversations scheduled for 2015 will be held at the Tampa Club on May 13.

Skip the Sales Pitch
Every day, lawyers contact Custom Legal Marketing, expressing frustration with their websites, their marketing personnel, and the high-pressure sales reps who field their calls at marketing companies. Custom Legal Marketing's lead Legal Marketing Enthusiast, Jason Bland, decided that lawyers deserve a more customized path to information.

“We wanted to bring lawyers together in a small platform to hear their challenges and help them discover real solutions, without pressure or crowds. Lawyers need the opportunity to have a conversation that fits into their busy schedules,” said Bland.

The CLM Conversation platform is unlike any other opportunity currently available to law firms. It combines expert advice with the opportunity to bring specific, real questions to the table. Lawyers should know what to expect before signing up for the free event:

  • All Conversations are held in large conference rooms at society clubs and Class A business centers, so that attendees can enjoy a comfortable setting.
  • First, the CLM Enthusiast will share an actionable marketing tip, called a Conversation Starter. This is usually a 20-minute presentation, accompanied by literature the attendees can take with them to help them employ the strategy at their own firms. A 10-minute discussion to clarify any questions about the presentation follows.
  • Then, the conversation starts. Attendees have an opportunity to ask about any marketing challenge their firm is facing, including search engine rankings, local marketing, social marketing, website-related questions, link building and other online marketing topics.

Once as many questions as possible have been answered, attendees will part ways. CLM does have availabilities for some practice areas in some U.S. cities (the company only works with one firm in a given practice area in a given metro area), and those who have taken part in the conversation will receive contact information for their Legal Marketing Enthusiast, should they wish to follow up with more questions and/or launch a larger relationship with CLM.

Space for Tampa's CLM Conversation is very limited, so click here to reserve your seat.

CLM Conversation – Tampa, FL
Conversation Starter: Getting High-Value Visitors with Low-Cost Clicks

Date: Wednesday, May 13, 2015
Time: 10:00AM to 11:30AM
Location: The Tampa Club
101 East Kennedy Blvd Suite 4200
Tampa, FL 33602

Custom Legal Marketing
An Adviatech company
Toll Free: 1.800.789.6451

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Custom Legal Marketing Wins Horizon Interactive Award for Petrillo & Goldberg Law’s Website

Custom Legal Marketing Wins at the 13th Annual Horizon Interactive Awards Competition for New Jersey personal injury law firm's website, Petrillo & Goldberg Law.

Custom Legal Marketing Wins Silver Horizon Interactive Award for Petrillo & Goldberg Website.

Custom Legal Marketing Wins Silver Horizon Interactive Award for Petrillo & Goldberg Website.

San Francisco, CA (Law Firm Newswire) April 1, 2015 - The Horizon Interactive Awards, a leading international interactive media awards competition, has announced the 2014 award winners to highlight this year’s “best of the best” in interactive media production.

Custom Legal Marketing, an Adviatech company was recognized for their excellence with a Silver award for the Legal Website's category.

Jason Bland of Custom Legal Marketing said, “We are honored to receive this award. Our team worked very hard on the Petrillo & Goldberg website. It was truly a fantastic experience with this firm and they were very supportive throughout the development process.”

The 13th annual, international competition saw over 1200 entries from 27 countries around world including: Australia, Austria, Brazil, Belgium, Canada, Germany, Hong Kong, India, Indonesia, Ireland, Italy, Japan, Mexico, Netherlands, Pakistan, Poland, Portugal, Russia, South Africa, Sweden, Spain, Switzerland, Taiwan, Turkey, Thailand, Ukraine, United Kingdom, and nearly all 50 of the United States of America.

An international panel of judges, consisting of industry professionals with diverse backgrounds, as well as an end user panel evaluated categories ranging from online advertising to mobile applications. The 2014 winning entries showcase the industry’s best interactive media solutions including web sites, mobile applications, print media, interactive displays, public exhibits, online advertising, video, email and more.

“The 2014 competition represents an amazing display of digital artistry, innovation and craftsmanship,” said, Mike Sauce- Founder of the Horizon Interactive Awards. “We have continued to see a trend where an emphasis is placed on consistency of the digital experience across all touch-points of user interaction from desktop to tablet to mobile phone. In this year’s competition, we were astounded by not only the responsive, full screen and immersive desktop experiences but the optimization of screen real estate and attention to purpose for tablets and other mobile devices. All this while providing engaging and rich multi-media solutions to users. The bottom line, our 2014 winners truly do exhibit a mastery of the optimal blend between aesthetics, outstanding content, innovation, usability and performance.”

The Horizon Interactive Awards holds the competition each year with the winners being announced the following April.

To see the award winning website, visit http://www.petrilloandgoldberg.com/.

About Custom Legal Marketing
Custom Legal Marketing, an Adviatech company is based in San Francisco, California. They provide legal marketing services to mid-sized law firms. Learn more at www.customlegalmarketing.com/.

About the Horizon Interactive Awards
In its 13th year, the Horizon Interactive Awards was created to recognize excellence in interactive media production worldwide. Since 2001, the competition has received tens of thousands of entries from many countries around the world and nearly all 50 US States. Each year, those entries are narrowed down to the “best of the best” to be recognized and promoted on and international stage for their excellence. The judging process involves a Horizon Interactive Awards advisory panel, end user panel and a worldwide panel of judges consisting of industry professionals. Winning entries are dubbed the “best of the best” in the interactive media industry. For more information, visit www.horizoninteractiveawards.com.

Custom Legal Marketing
An Adviatech company
1111 Kearny St.
San Francisco, CA 94133
Phone: 1.415.449.1985
Toll Free: 1.800.789.6451

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WordPress Powers Half of Nation’s High-Ranking Personal Injury Websites

CLM Lab chart showing what top ranking personal injury websites have in common.

CLM Lab chart showing what top ranking personal injury websites have in common.

San Francisco, CA (Law Firm Newswire) April 14, 2015 - While it may not be breaking news that WordPress is popular, a new Custom Legal Marketing Lab report shows how popular the content management system is on sites that reach the top of search results.

Custom Legal Marketing recently published a report outlining the “Characteristics of the Top Two Ranking Personal Injury Websites in U.S. Cities.” For each of America's largest metro areas, the research team in the Legal Marketing Lab specifically reviewed the personal injury law firm websites that naturally ranked in the top two positions in Google search results.

The team considered commonalities – including responsive layouts, custom designs and content management systems – in their examination. The report was based on the auto accident subset of personal injury keyphrases, which the study called “America’s most competitive legal keywords.” In many of the reviewed cities, the pay-per-click value of these keywords exceeded $100 per click.

Content management returned the biggest surprise in their results. Even given prior awareness of its popularity, WordPress dominated the elite group of high-ranking websites beyond expectations. Half of the top-two-ranking personal injury websites in the country are using WordPress as their content management system. This, in turn, reveals a critical peace of data for law firms: not only are American lawyers adopting the popular content management system frequently, they are achieving high rankings with it.

The study did not reveal a clear second place winner for content management systems. The other half of reviewed websites currently use a variety of content management systems using HTML files without a backend system.

The open-source WordPress was not the only version of the popular platform that appeared in the report, either. The paid, hosted version of WordPress was the most popular do-it-yourself site builder appearing in the top results for the reviewed competitive terms. While only five percent of reviewed websites are presently using a do-it-yourself solution, the group is dominated by the hosted WordPress service.

The study is available on the Custom Legal Marketing website and the Custom Legal Marketing to Go App available on Google Play and the Apple App Store.

Custom Legal Marketing
An Adviatech company
1111 Kearny St.
San Francisco, CA 94133
Toll Free: 1.800.789.6451

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Legal Business Leaders Release Law Firm Compensation & Benefits Research Data

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Chicago, IL (Law Firm Newswire) March 31, 2015 - Legal practice managers' average pay rose 18 percent in 2014.

The latest industry-leading research findings on compensation and benefits trends in law firms was released today by the Association of Legal Administrators (ALA). The Enhanced Law Firm Compensation & Benefits Survey data shows that practice area administrator salaries increased by an average of 18 percent in 2014, with principal law firm administrators faring nearly as well with a 15.3 percent increase, and Paralegal Mangers a 12.6 percent increase.

The 1,169 participants in the survey receive a discount on the final data, which include enhanced features such as staffing ratios and billable hours, and also allows participants to electronically benchmark their own firms’ response data against the marketplace. The survey data and an executive summary is available to both participants and non-participants at: http://www.alanet.org/compsurvey.

The reports provide comparative salary and benefits by country, city, region and ZIP code. Foreseeing trends in new responsibilities and positions in firms, ALA also added ten new management positions and 15 staff-level positions in 2014, as well as paid leave benefits and turnover rates. ALA’s Large Firm Key Staff Compensation Survey provides a deep dive into C-level compensation at firms with more than 100 lawyers. Twenty-seven percent of respondents are firms with more than 400 lawyers.

More than half (56 percent) of the U.S. locations that offered a medical plan for employees cover 75-99 percent of premiums, and about one in five cover the entire premium. One-third of the U.S. locations indicated they do not pay any part of the premium for their employees, while one-fifth of locations pay the entire premium for their employees. The majority of U.S. locations that offer short-term disability, long-term disability, life insurance and accidental death and dismemberment cover the entire premiums.

Methodology

The web-based questionnaires were designed jointly by ALA and iLumen Inc., based on similar surveys conducted in previous years. Survey programming and data collection were handled by iLumen. To avoid compromising respondent confidentiality, results were not reported for items that had fewer than four valid responses (fewer than three for the Large Firm Survey, due to the relatively small data set). Of 1,169 respondents, private law firms accounted for 95 percent of the total population.

For an Executive Summary of the research, and to purchase the full reports, which include a breakdown of benefits offered by organization type, firm size and region visit http://www.alanet.org/compsurvey or call 847-267-1252.

About the ALA Enhanced Legal Compensation and Benefits Survey

Conducted annually for more than 25 years, the Enhanced 2014 Legal Compensation and Benefit Surveys included 1,169 responses from law firms and law departments reporting on 48 positions in 25 metropolitan areas. Data includes annual base salary and total benefit and compensation data for non-lawyer positions, including wage and bonus information. Participants can easily benchmark against the marketplace and create custom reports and dashboards, using their firm data with highly customized reporting capabilities. Download the Executive Summary or purchase the full reports at: http://www.alanet.org/compsurvey.

About the Association of Legal Administrators (ALA)

ALA is focused on the delivery of cutting-edge management and leadership products and services to the global legal community. It identifies and provides solutions to the most critical strategic and operational challenges its members and customers face today, and prepares them for the opportunities and challenges of tomorrow. For more information on ALA, visit http://www.alanet.org.

We’re moving! ALA headquarters is relocating to Presidents Plaza, 8700 W. Bryn Mawr Ave., Suite 110S, Chicago, Illinois 60631, on April 1, 2015.

The Michigan Family Cottage and Camp Can Stay in the Family Thanks to New Public Act 310

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Marquette, MI (Law Firm Newswire) February 24, 2015 - Michigan Public Act 310 of 2014, effective Dec. 31, 2014, adds 5 new exemptions for family–owned homes, cottages and camps from uncapping the taxable property tax assessment.

Prior to the new law, the children and other loved ones who inherited homes, cottages, or camps often could not afford to keep them, as annual property taxes doubled, or tripled, because of uncapping rules.

Thanks to the Supreme Court’s Klooster decision in 2011, the use of a joint-tenancy prevented property tax spikes. But joint property unduly exposed jointly-owned properties to the divorce and debt claims of the children named as joint owners.

Public Act 310 adds 3 new trust exemptions that will allow children to inherit homes, cottages and camps without the fear of uncapping.

The use of an irrevocable trust is allowed under P.A. 310. If such a trust is properly designed, under Medicaid, it will prevent the loss of the cottage or camp from a nursing home admission. This is subject to a 5-year waiting period under Medicaid.

There is a rental or business purpose trap under P.A. 310. To avoid the trap, resort must be made to the joint tenancy exemption.

Learn more at http://www.upelderlaw.com

The Elder Law Firm of Anderson Associates, P.C.
148 W. Hewitt Avenue
Marquette, MI  49855
(906) 228-6212
Fax:  (906) 228-6219
upelderlaw@upelderlaw.com

NY Special Education Task Force Addresses Growing Crisis of Youth with Emotional Disabilities With Kick-off Event

Marion Walsh, Esq.

Marion Walsh, Esq.

New York, NY (Law Firm Newswire) February 4, 2015 - The Lower Hudson Valley Special Education Task Force, a regional affiliate of the New York State Special Education Task Force, is pleased to announce its kick-off training and discussion event, “Emotional Disabilities and Anxiety in Youth: Parent and School Partnerships that Work”

This event will take place on February 27, 2015 from 9:00AM to 12:00PM in the auditorium of the Westchester Institute for Human Development, 20 Hospital Service Road South, in Valhalla.

Discussion will focus on the increasing concern and awareness of children with anxiety and emotional disabilities. According to recent Center for Disease Control statistics, approximately one in five children in the U.S. will experience a mental, emotional, or behavioral disorder between kindergarten and graduation. Failure to address children’s mental health needs can lead to poor academic performance, behavior problems, school violence, substance abuse, suicide, and criminal activity. Often, parents and school districts do not heed or understand early warning signs. As a result, a child’s situation may spiral into crisis before schools or parents can work together to develop a plan that keeps the child in public school with appropriate services.

Speakers at this event will be:

- Dr. Suanne Mallenbaum, Child and Adolescent Psychiatrist

- Stephanie Roebuck, Esq., Keane and Beane PC, School District Attorney

- Marion Walsh, Esq., Littman Krooks LLP, Parents’ Attorney

- Dr. Carolyn McGuffog, Director of Educational Services, Pleasantville Central School District

- Dr. Jeanean Hergenrother, School Psychologist, Pelham Union Free School District

- Michael Orth, Westchester County Deputy Commissioner of Community Mental Health

Parents, teachers, special educators, psychologists, and other professionals are encouraged to attend.

The mission of the New York State Task Force is to improve educational access and outcomes for students with disabilities through a collaborative statewide network of stakeholders representing a variety of roles in addressing the special education needs of students in New York State. Specifically, the newly forming Lower Hudson Special Education Task Force will focus its efforts on enhancing knowledge and connections between parents, school districts, individuals with disabilities and service providers invested in the education of students with disabilities and providing a forum where these stakeholders can discuss issues, policies, best practices, proposed changes to law and regulations impacting students with disabilities. Through its focus on collaboration, the Lower Hudson Special Education Task Force offers a unique and effective approach to addressing the needs and concerns of all stakeholders, thereby improving understanding and reducing conflict.

For more information about this event, please contact Nanette Saturn of Putnam Independent Living Services at nsaturn@putnamils.org or at 845-228-7457 x1109.